This policy describes how Northshore Muskoka Electric collects, uses, and protects personal information.
When you contact us through our website, request a service estimate or submit an application, we collect personal information you provide directly, including your name, email address, phone number, property location, and details about your electrical project.
We may also collect information automatically when you visit our website, including pages viewed and general location information. This information is used to improve our website and understand how visitors find us.
We use the information you provide to respond to your inquiries, prepare estimates, schedule, and complete electrical work, send relevant project updates and invoices, and follow up on completed projects.
We do not sell, rent or share your personal information with third parties for marketing purposes. We may share information with subcontractors or service partners only as needed to complete work you have requested.
If you contact us or request a service, we may follow up by phone, email or text message regarding your project. You may opt out of non-essential communications at any time by contacting us directly.
We retain personal information for as long as necessary to provide services, maintain business records, and comply with applicable legal requirements. Project records may be retained for several years for warranty and regulatory purposes.
We take reasonable steps to protect your personal information from unauthorized access, use or disclosure. Our website uses HTTPS encryption for all data transmission.
You have the right to access, correct or request deletion of personal information we hold about you. To make a request, please contact us at info@northshoremuskoka.ca.
For questions about this privacy policy or how we handle your personal information, please contact us: